IEPF and Share Recovery FAQs

About Expertvuw and IEPF

What is Expertvuw?

Expertvuw Management Pvt Ltd is a registered Indian company (CIN U74999DL2022PTC397579) that supports individuals, families and NRIs in recovering unclaimed shares, dividends, deposits, insurance and other investments through the official routes. We prepare the paperwork and heirship documents and follow up with the company, registrar or authority. You remain the applicant, and shares and money are credited to your own accounts. See About Expertvuw.

Is Expertvuw a government organisation?

No. Expertvuw is a private company. We are not affiliated with or authorised by the IEPF Authority, SEBI, RBI or any other authority. The official routes are open to every claimant directly; our role is documentation and follow-up support.

What does IEPF mean?

IEPF is the Investor Education and Protection Fund, set up under the Companies Act, 2013 and administered by the IEPF Authority under the Ministry of Corporate Affairs. Dividends unpaid for seven years, and the shares on which dividends stayed unpaid for seven consecutive years, are transferred to it. The owner or the legal heirs can claim them back, and there is no time limit to claim. See IEPF claim services.

Do you only help with IEPF claims?

No. We also support share transmission after a holder's death, duplicate share certificates, physical shares to demat, name and signature corrections, unclaimed dividends, and claims for bank deposits, insurance, mutual funds, bonds and provident fund. NRI families are covered on our NRI unclaimed asset recovery page.

Do you work with registrars and stockbrokers?

We correspond with companies and their registrars and share transfer agents (RTAs), such as KFin Technologies, MUFG Intime India (formerly Link Intime), Alankit and Bigshare Services, on each client's case. Expertvuw is not a registrar, depository participant or stockbroker and does not offer trading or demat account services. You use your own demat account and broker.

Who can claim and special situations

Who can claim unclaimed shares or investments?

The registered holder can claim at any time. If the holder has died, the claim is made by the nominee, the surviving joint holder or the legal heirs, with documents that show their entitlement.

Why were my shares transferred to IEPF?

Shares are transferred when the dividends on them remain unpaid for seven consecutive years, under section 124 of the Companies Act, 2013. This usually happens because the bank account or address on record is out of date, dividend warrants were never deposited, or the family did not know about the holding.

Can a nominee claim unclaimed shares?

Yes. A registered nominee applies with the death certificate of the holder and the nominee's own KYC. This is simpler than a claim where no nominee was registered.

What if there is no nominee and the holder has died?

The legal heirs claim together. The documents depend on the value and the institution: usually a legal heir certificate, a no-objection from the other heirs and an indemnity, and for larger or disputed holdings a succession certificate from a civil court, which is filed through an advocate. SEBI's 2026 transmission rules have simplified the papers for smaller values. See claim without a nominee.

I do not have the share certificates or folio numbers. Can I still claim?

Often, yes. A holding can usually be traced from the holder's name, old address, PAN, dividend entries in a bank passbook or the company's records. Share what you have in the initial case review and we will tell you whether the holding can be traced.

Can NRIs use your service?

Yes. We work with NRI families by video call, email and courier. Documents signed abroad are notarised, apostilled or attested by the Indian consulate as the institution requires, and most cases do not need travel to India. Repatriation of the proceeds follows RBI rules through your own bank. See NRI share recovery.

Can I claim shares of a company that no longer exists?

It depends on what happened to the company. Where it merged or changed its name, the shares usually continue in the successor company and can be traced. Where it was struck off or liquidated, the options are limited and need a case-by-case review. See our old share certificates value check.

Claim process and timelines

How does Expertvuw help in the claim process?

The work runs in four broad stages: an initial case review; tracing the holding and preparing the documents; filing and follow-up with the company, registrar or authority; and credit of the shares or money to your own demat and bank account. You sign and file as the applicant throughout.

How long does a claim take?

Every claim is decided by the company, its registrar or the IEPF Authority, so we do not promise timelines. The time depends on how old the records are, whether the holder is alive, the number of folios and how quickly the institution responds. After the case review we give you a realistic range for your case.

What documents are required?

It depends on the case. Broadly: identity and address proof (KYC), bank and demat account details, proof of the holding where available and, if the holder has died, the death certificate and heirship documents. After the case review you receive a list specific to your case.

Do I need to visit any office or court?

Usually not. Most of the work is done online and by post. Some documents must be signed before a notary or your bank in your own city. Where a succession certificate is needed, the petition is filed by an advocate and the court may require your attendance.

Will I receive updates on my case?

Yes. You receive progress updates for each folio: what has been done, what comes next and what is pending from your side.

What happens if my claim is rejected or sent back?

Most claims are returned for document gaps or mismatches, which can be corrected and resubmitted. We review the reason and tell you what is needed. See IEPF claim rejected: reasons and solutions.

Case review, fees and refunds

How do I start?

Share what you have with us by WhatsApp, phone or the contact form. In the initial case review we look at your papers and explain which official route applies and whether you need professional support. There is no obligation to proceed.

What are your fees?

Our professional fee depends on the case: the number of folios, the value involved and the complexity. The scope and the fee are agreed in a written agreement before any work starts, and payments are made only to the company's bank account against a GST invoice.

Do you refund the fee if my case cannot proceed?

If we are unable to process your case, or decide not to proceed with it at any stage, we refund the professional fee paid for that case, subject to the conditions in our Refund and Cancellation Policy.

Can I make the claim on my own?

Yes. The official routes are open to every claimant. Families usually come to us when the case is not simple: the holder has died, there is no nominee, the records are old or do not match, there are several folios or companies, or the claimant lives abroad.

Support, privacy and language

When can I contact you?

Our office is open Monday to Saturday, 10 AM to 7 PM IST. Call or WhatsApp +91 88829 91427, or email info@expertvuw.in. Meetings at our Gurugram and Delhi offices are by appointment.

Is my data safe with Expertvuw?

Your documents are used only for your claim and shared only with the institutions that need them. We do not sell your data or use it for marketing, and we never ask for passwords, OTPs or net-banking logins. See our privacy policy.

Which languages do you support?

We work in English and Hindi. If you prefer another language, tell us during the case review and we will try to arrange it.