Knowing how to recover shares from IEPF starts with one fact: the shares are not lost. They sit with the Investor Education and Protection Fund, and the rightful owner or heir can claim them back at any time, free of cost. The route changed in October 2025 with a new Form IEPF-5 and an integrated claims portal. Here is the process in broad stages, and where people usually get stuck.
To recover shares from IEPF: confirm the holding, get an entitlement letter from the company or its registrar, file the new Form IEPF-5 on the IEPF Authority's claims portal, let the company e-verify the claim, and wait for the IEPFA's decision. Shares are credited to your demat account. There is no filing fee and no time limit.
Under the Companies Act (sections 124 and 125), a dividend unpaid for 7 years goes to the IEPF. If dividends on a share stay unpaid for 7 consecutive years, the shares move there too. Common causes are a changed address, a closed bank account or a shareholder who has died without the family knowing about the holding.
A new Form IEPF-5 came into effect on 6 October 2025 (G.S.R. 733(E)). The IEPFA's integrated claims portal, announced in August 2025, went live in October 2025. The main changes:
| Feature | What it means for claimants |
|---|---|
| Pre-filled forms | Less manual entry and fewer typing errors |
| PAN and OTP verification | Identity is checked digitally at filing |
| Multiple folios in one claim | Families with several folios can claim together |
| Authorised representative | The form recognises filing through a representative with an authority letter; the claimant remains the applicant |
The government's "Aapki Poonji, Aapka Adhikar" campaign, launched on 4 October 2025 with the IEPFA among the participants, has also helped more families discover old holdings.
Yes, and for many people it is straightforward. There is no filing fee for IEPF-5, the IEPFA helpline is 14453, and the IEPFA holds free Niveshak Shivir investor camps in several cities. If the shares are in your own name, your details match and you have a demat account, try it directly.
Some shares never reached the IEPF and are instead in the company's unclaimed suspense account, for example undelivered bonus or split shares. Those are claimed from the company in demat form.
Expertvuw Management Pvt Ltd is a registered private company with offices in Dwarka, Delhi and Udyog Vihar, Gurugram, working with clients across India and abroad. We are not affiliated with or authorised by the IEPFA, the MCA or SEBI.
If the company will not confirm entitlement, a claim has been sent back, or heirs are involved, it helps to have the case reviewed before filing. See our IEPF claim services, legal heir share recovery, unclaimed suspense account shares and NRI share recovery pages, or book an initial case review.
It depends on how quickly the company confirms entitlement and e-verifies the claim, and on whether the documents are complete. Straightforward claims move faster than those involving heirs, mismatches or merged companies. Nobody can promise a fixed timeline, as the decision rests with the IEPF Authority.
No. There is no filing fee for Form IEPF-5, and the IEPF Authority's portal, helpline (14453) and Niveshak Shivir camps are free. You may spend on documents such as attestations, but the official claim itself costs nothing. Be careful of anyone asking for your passwords or OTPs.
No. There is no time limit to claim shares or dividends transferred to the IEPF. Even holdings that moved many years ago can be claimed by the owner or the legal heirs, provided entitlement can be established with the company.
It is the company's or registrar's confirmation that the shares or dividends transferred to the IEPF belong to the claimant. It is obtained before filing Form IEPF-5, and the company later e-verifies the filed claim before the IEPF Authority decides.
Often yes. The company can check its records by name, address and folio, and old dividend papers help. What matters is that the company can confirm your entitlement. See our duplicate certificate recovery page for related cases. If the shares are still with the company rather than the IEPF, a duplicate may be needed first.
Yes. Heirs file the claim with proof of the holder's death, heirship papers and, where applicable, the agreement of other heirs. Larger or disputed cases may need court papers. Our legal heir share recovery page explains the route in broad terms.
Yes. NRIs follow the same route but usually need documents signed and attested abroad and an appropriate demat and bank account in India. Our NRI share recovery page explains how families abroad handle this. Shares and dividends are still credited only to the claimant's own accounts.
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Expertvuw Management Pvt Ltd is a private company. We are not affiliated with or authorised by IEPFA, SEBI, RBI, IRDAI, EPFO, PFRDA, India Post, DICGC, the Central Registrar of Cooperative Societies or any court. The official routes described on this page are free; our role is documentation, heirship paperwork and follow-up support. The claimant remains the applicant and all money is paid directly into the claimant's own account. Information is general and current as of the "last updated" date; rules change and each case differs. Last updated: 28 September 2026. Reviewed by: Expertvuw compliance team.